Flipkart Recruitment 2023

Join our dynamic team at Flipkart as a Telemarketer and play a key role in connecting with our customers. As a Telemarketer, you will be responsible for engaging potential customers over the phone, promoting our products and services, and creating positive experiences that drive sales and customer satisfaction.

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Responsibilities:

• Customer Engagement:
  • Initiate outbound calls to potential customers to introduce Flipkart's products and promotions.
  • Build rapport and establish a positive connection with customers through effective communication.
  • Respond to customer inquiries, provide information about products, and address any concerns or questions.
• Sales Promotion:
  • Utilize persuasive communication skills to promote and sell Flipkart's products and services.
  • Meet and exceed daily and monthly sales targets through telemarketing efforts.
  • Identify upselling and cross-selling opportunities to maximize revenue and enhance the customer's shopping experience.

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Skills:

• Communication Skills:
  • Excellent verbal communication skills with the ability to articulate product features and benefits clearly.
  • Active listening skills to understand customer needs and address inquiries effectively.
  • Persuasive and confident communication to drive sales conversations.
• Sales Acumen:
  • Proven experience in telemarketing or sales roles, demonstrating the ability to meet and exceed targets.
  • Strong negotiation skills and the ability to handle objections with tact and professionalism.
  • Familiarity with sales techniques and strategies to influence customer purchasing decisions.