Swiggy Recruitment

In this role, you will play a vital role in building and nurturing relationships with our restaurant partners, ensuring their success on the Swiggy platform. You will be responsible for providing proactive support, resolving any issues they may face, and helping them grow their business through valuable insights and recommendations.

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Responsibilities:

Proactively reach out to new and existing restaurant partners, building rapport and fostering strong relationships.
Identify and address partner concerns and roadblocks, working collaboratively to find solutions and ensure a smooth onboarding experience.
Analyze partner data and provide insights and recommendations to help them optimize their performance and maximize their reach on the Swiggy platform.

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Skills:

Exceptional communication skills: Communicate clearly, concisely, and professionally, both verbally and in writing.
Active listening and empathy: Genuinely understand customer concerns and demonstrate a willingness to go the extra mile.
Problem-solving and critical thinking: Analyze situations effectively, identify root causes, and develop creative solutions.
Technical proficiency: Proficient in using computers and various software applications, including customer service platforms.
Time management and organization: Manage multiple tasks efficiently, prioritize effectively, and meet deadlines consistently.
Adaptability and resilience: Thrive in a fast-paced environment and readily adapt to new situations and information.

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