Customer Service Executive

We are seeking a Customer Service Executive to join our team at Flipkart. The ideal candidate will be responsible for providing exceptional customer service to our customers, ensuring their needs are met in a timely and efficient manner.

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Responsibilities:

• Customer Support: Respond to customer inquiries via phone, email, or chat.
• Problem Resolution: Resolve customer complaints or issues in a timely and satisfactory manner.
• Product Knowledge: Stay informed about the company’s products and services to provide accurate information to customers.
• Record Keeping: Maintain records of customer interactions and transactions.

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Flipkart Career

Skills:

• Communication: Excellent verbal and written communication skills.
• Problem-Solving: Ability to handle customer complaints and resolve issues.
• Customer Service: Strong customer service skills and understanding of customer service principles.

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