Jobs in Myntra

The BPO Executive role at Myntra is a diverse and exciting opportunity for individuals with strong communication, problem-solving, and organizational skills. You'll be responsible for handling a variety of customer inquiries and requests through various channels, including phone, email, and chat. Your primary focus will be on resolving customer issues efficiently and professionally, ensuring a positive outcome for every interaction.

Myntra Jobs Near Me

Responsibilities:

- Customer Champion: You'll be the first point of contact for our valued customers, addressing their inquiries and requests related to orders, products, returns, and other account-related issues.
- Problem-solving Pro: You'll analyze customer concerns, identify solutions, and take necessary actions to resolve issues promptly and effectively.
- Communication Ace: You'll interact with customers through phone calls, emails, and chat, using clear, concise, and courteous language to ensure a positive customer experience.
- Order Management Expert: You'll assist customers with order details, track order progress, manage returns and cancellations, and ensure smooth order fulfillment.
- Data Whiz: You'll maintain accurate customer records, update order information, and utilize various tools and systems to effectively manage customer interactions.
- Knowledge Enthusiast: You'll stay updated on Myntra's products, policies, and procedures to provide accurate and helpful information to customers.
- Team Player: You'll collaborate effectively with colleagues across different departments to resolve complex customer issues and ensure seamless customer service.

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Myntra Career

Skills:

Excellent communication and interpersonal skills, both written and verbal
Ability to work independently and as part of a team
Strong analytical and problem-solving skills
Proficient in computer literacy and comfortable navigating various software applications
A positive attitude, a willingness to learn, and a passion for fashion (highly valued)

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