Axis Bank Recruitment

If so, this opportunity might be perfect for you! As a CSO at Axis Bank, you'll be the first point of contact for our customers, providing accurate information, assisting with transactions, and ensuring their satisfaction. You'll work collaboratively with colleagues across departments, contributing to the smooth operation of the bank and the overall customer experience.

Axis Bank Jobs Near Me

Responsibilities:

• Customer Service & Account Management:
  • Assist customers with opening new accounts, updating information, and managing their banking needs.
  • Process cash deposits, withdrawals, and other financial transactions accurately and efficiently.
  • Answer customer inquiries effectively, providing clear and concise information.
  • Identify and escalate complex issues to senior staff for resolution.
• Administrative Support:
  • Maintain accurate and up-to-date customer records and account information.
  • Prepare reports and documentation as required by the branch or team.
  • Follow established bank procedures and ensure compliance with regulations.
  • Contribute to a positive and efficient work environment.
• Sales & Relationship Building:
  • Proactively promote bank products and services to existing customers.
  • Cross-sell relevant products based on customer needs and preferences.
  • Build positive relationships with customers and foster brand loyalty.

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Axis Bank Career

Skills:

• Experience: Freshers with excellent communication skills, a strong work ethic, and a willingness to learn are encouraged to apply.
• Communication Skills: Excellent written and verbal communication skills in English and Hindi.
• Computer Skills: Proficient in using MS Office Suite (Word, Excel, PowerPoint).
• Customer Service: Passion for exceeding customer expectations and providing exceptional service.
• Sales & Marketing: Ability to understand customer needs and present relevant products and services.
• Teamwork: Ability to work effectively in a team environment and collaborate with colleagues.

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