12th pass/Graduate
Axis Bank Recruitment
Join Axis Bank, one of India's leading private banks, and become a Customer Officer who plays a pivotal role in delivering exceptional service and building trusting relationships with our customers! In this dynamic and customer-centric environment, you'll be the first point of contact for a variety of banking needs, ensuring a smooth and positive experience for every interaction. If you possess a passion for helping others, strong communication and problem-solving skills, and a commitment to exceeding expectations, we encourage you to apply!
Axis Bank Jobs Near Me
Responsibilities:
- Welcome and assist customers with a warm and professional demeanor, fostering a positive and inviting atmosphere in the branch.
- Proactively understand customer needs and inquiries, offering personalized solutions and guidance for various banking products and services (accounts, loans, deposits, investments, etc.).
- Process customer transactions accurately and efficiently, adhering to bank policies and regulations.
- Resolve customer concerns promptly and effectively, demonstrating empathy and a commitment to finding solutions.
- Cross-sell and upsell relevant banking products and services, while ensuring they align with customer needs and financial goals.
- Maintain accurate and up-to-date knowledge of bank products, services, policies, and procedures.
- Contribute to achieving sales targets and performance goals within the branch.
- Build strong relationships with customers, fostering trust and loyalty towards Axis Bank.
- Participate in training and development programs to continuously enhance your skills and knowledge.
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Axis Bank Career
Skills:
- Strong communication, interpersonal, and problem-solving skills, with fluency in English and Hindi (knowledge of additional regional languages a plus).
- Excellent customer service orientation with a genuine passion for helping people.
- Ability to learn new information quickly and adapt to changing situations.
- Detail-oriented and organized with a keen eye for accuracy.
- Proficient in basic computer applications (MS Office preferred).
- Ability to work independently and as part of a team in a fast-paced environment.
- Positive attitude, strong work ethic, and a drive to exceed expectations.
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