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In this role, you'll be a crucial part of our team, providing top-notch support to Amazon's third-party sellers (our valued marketplace partners). You'll be the first line of contact for sellers facing issues or needing assistance with their Amazon accounts and products.

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Responsibilities:

• Respond to seller inquiries through phone, email, and chat in a timely and professional manner.
• Troubleshoot and resolve a variety of seller issues, including account management, product listings, order fulfillment, and marketplace policies.
• Research and provide accurate information to sellers, ensuring they have the resources they need to succeed on Amazon.

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Skills:

• Excellent written and verbal communication skills, with the ability to clearly explain complex topics in a friendly and helpful manner.
• Strong problem-solving skills and a commitment to finding solutions that meet the needs of our sellers.
• Proficient in computer literacy, with a strong understanding of various software applications, including web browsers and email.
• Ability to work independently while also being a team player, collaborating effectively with colleagues to ensure seamless customer support.

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